Volunteer Coaches Needed for Balance Program

Cornerstone VNA is looking for volunteer coaches to join their newly established ‘A Matter of Balance’ program volunteer team.  This important program is designed to help people manage concerns about falls and increase physical activity.  Through an 8-week class, the volunteer coaches help participants to become more confident about managing falls, identify ways to reduce falls, and lead exercises to help increase strength and balance. According to Judy Goodnow, Cornerstone VNA Volunteer Coach, “Participants really enjoyed the class and felt that it helped with their balance and stability.”

The next coaches training will take place on February 27 and 28 from 9:00 a.m. – 1:00 p.m. at the Cornerstone VNA office on 178 Farmington Road in Rochester, NH. No previous experience is needed to become ‘A Matter of Balance’ Volunteer Coach.  Once trained, volunteers will be assigned in pairs to facilitate community balance programs that will take place over an 8-week period for 2 hours each week.  Volunteers are asked to facilitate at least two ‘A Matter of Balance’ programs per year.

If you are interested in joining this notable volunteer team, please contact Katie Michaud, MS, OTR/L at kmichaud@cornerstonevna.org or 603-332-1133 x186.  You can also find additional details at www.cornerstonevna.org/volunteer/.

Cornerstone VNA Recipient of Hannaford Fundraising Program

Cornerstone VNA, a nonprofit committed to providing
leading edge Home Care and Hospice services has been selected again as a beneficiary of the Hannaford Cause Bag program. The Hannaford Cause Bag program launched in October 2015 and is designed to support local nonprofits through the sale of the reusable Hannaford Helps bag.

Cornerstone VNA was selected by Hannaford store leadership as the February beneficiary of the program at the 833 Central Avenue, Dover, NH Hannaford store. For every Hannaford Helps reusable bag with the good karma or cause message purchased at the Dover Hannaford during February, Cornerstone VNA will receive a $1 donation. As alumni in the program, and due to the fact that they are celebrating their 105th anniversary this year, Cornerstone VNA has a new fundraising goal of $105, which is equivalent to 105 bags purchased.

“We are honored to be selected once again as the beneficiary of the Hannaford Helps Reusable Bag Program at the Central Ave location in Dover,” states Erika Lee, Director of Advancement at Cornerstone VNA.  “We are grateful to Hannaford for their continued support of our organization and their ongoing commitment to giving back to the community.”

For more information on the Hannaford Cause Bag program, visit hannaford.bags4mycause.com or facebook.com/hhbagprogram

How Video Calling Helped A Clinician Save A Life

Telehealth is a technology program that Cornerstone VNA has used since 1998 to promote patient self-management and to reduce avoidable readmissions.  Cornerstone VNA invested in new telehealth units in 2016, in partnership with Health Recovery Solutions (HRS), in order to meet the demands and changes in the delivery of home health care services.  A powerful feature of telehealth is the ability for our Telehealth Coordinator, Anne Carle, RN, to video conference with patients at home.  Carle recently shared a great story about the benefits of Telehealth, which has been posted on the HRS Blog.  Click here to read Anne’s Story.

Due to the continued success of the Telehealth Program at Cornerstone VNA, Anne Carle, RN was recognized with the 2017 Telehealth Honors.  Click here to read more about Anne’s award.

About the Telehealth Program at Cornerstone VNA:

Cornerstone VNA is proud to partner with Health Recovery Solutions (HRS) to provide Telehealth, which is a portable disease management system that is placed in a patient’s home to closely monitor chronic illnesses. The telehealth units are programmed and updated by a nurse to be specific according to the patient’s needs and doctor’s orders. Each patient receives training and support on using the system. Patient data is collected daily via the system, and other devices, and can include: blood pressure, pulse, pulse oximetry, blood sugars and weight. The unit may also include simple questions related to symptoms that the patient answers each day and clinicians can video call patients at home.

Cornerstone VNA Offers Personal Care Service Provider Training and Certification

Cornerstone VNA is offering a two-day training program for certification as a Personal Care Service Provider (PCSP).   A PCSP is a person who performs and assists with the routine tasks of daily living for people with disabilities and special health needs.  In general, a PCSP is someone who helps people live as safely and independently as possible.

The training will be on January 30 and 31, 2018 from 2:30-7:30pm.  Class instructors include Sandy Powers, RN, Donne Marchetto, Physical Therapist and Janice Howard, Director of Life Care-Private Duty.  The cost is $40 and will take place at Cornerstone VNA, 178 Farmington Road, Rochester, NH.   Participants will receive a certificate upon successful completion of this training program and are welcome to apply to be considered for a position at Cornerstone VNA as a PCSP.  Registration is required.  Contact Janice Howard, Life Care Director at 800-691-1133 x108 or e-mail jhoward@cornerstonevna.org.

Cornerstone VNA is a non-profit home, health and hospice agency currently serving Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides skilled nursing, rehabilitative therapies, social work as well as volunteer and support services through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty and Community Care. For 105 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end of life care. To learn more about Cornerstone VNA, visit www.cornerstonevna.org or call 800-691-1133.

Cornerstone VNA Offers Free Hospice Volunteer Trainings

Cornerstone VNA is offering free trainings for individuals interested in becoming a hospice volunteer.  For as little as 2-4 hours per week, volunteers can offer companionship, respite care and their own unique skills to patients and family members in their community. This comprehensive 8-week Hospice Volunteer Training program focuses on how to provide comfort, support and a reassuring presence to Hospice patients and their families. No medical or volunteer experience is necessary to make a positive difference. Several training opportunities are being offered at various locations.

  • Wednesdays, January 10 – March 14 from 1–3pm at the Dover Public Library, 73 Locust Street, Dover, NH
  • Thursdays, January 11 – March 15 from 1–3pm at Cornerstone VNA, 178 Farmington Road, Rochester, NH
  • Tuesdays, March 20 – May 8 from 1–3pm at the Rollinsford Public Library, 3 Front Street, Rollinsford, NH
  • Wednesdays, March 21 – May 9 from 11am–1pm at the Strafford Public Library, 1151 Parker Mountain Road in Strafford, NH

To register for any of these trainings or for more information about the Hospice Volunteer Program, please contact Nancy Nicolazzo, Hospice Volunteer Coordinator at 603-332-1133 x239 or NNicolazzo@cornerstonevna.org.

Cornerstone VNA Celebrates 105 Years

Cornerstone VNA is pleased to celebrate its 105th year and is proud to look back on more than a century of providing care at home.  In 1913, the Rochester Women’s Club, lead by president and philanthropist, Norma Snow, and the Ladies Aide of the First Church Congregational founded the VNA to provide homecare services.  Susan Gaudiello, Cornerstone VNA Board President states, “We are so proud of all the staff who have sustained the mission of the organization and cared for so many, all while keeping up with the changing health care needs of our community.”

VNA Founder, Norma Snow

According to Erika Lee, Director of Advancement, “I had the privilege of connecting with Norma Snow’s family in 2016 when we launched a new Legacy Society in honor of founder.”  Lee adds, “It was really wonderful to hear stories about Norma from her grandchildren and to learn more about this remarkable woman who continues to inspire us today.”

For more than a century, Cornerstone VNA has been committed to bringing services to people of all ages, so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end of life care.  As a full service home care organization, Cornerstone VNA provides skilled nursing, rehabilitative therapies, social work as well as volunteer and support services through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty and Community Care.

Julie Reynolds, RN, MS, Chief Executive Office states, “Over the last century, times have changed from where and how care is provided and will continue to evolve.”  Reynolds adds, “I am certain that our founder, Norma Snow, would be quite amazed to see how far we’ve come and how advanced technologies and clinical specialties play an important role in the high quality care we provide to our patients each and every day.”

Cornerstone VNA cares for over 3,000 community members annually and provides support to their family members and caregivers.  In collaboration with local healthcare partners, Cornerstone VNA continues to work to ensure that quality care is at the forefront as they provide services to improve the health of the community and the patient experience.

Cornerstone VNA Celebrates 105 Years of Caring

Julie Reynolds, RN, MS, Chief Executive Officer

Cornerstone VNA Named as a Top Agency of the 2017 ABILITY | HomeCare Elite

Cornerstone VNA announced that it has been named a Top Agency of the 2017 HomeCare Elite®, a recognition of the top-performing home health agencies in the United States. For 12 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare; and sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.

“The team at Cornerstone VNA has demonstrated an impressive ability to deliver great patient care,” said Christine Lang, senior director for ABILITY Network. “This is due to the skill and dedication of their clinical professionals, as well as the proficiency and efforts of their quality team tracking, measuring and interpreting the data that supports the delivery of care. Together, they have earned this recognition as one of the top home care agencies in the country.”

June Gallup, RN, MS, HCS-D, COS-C, BCHH-C, Quality Improvement Director at Cornerstone VNA, credits a strong commitment to continuing education for staff and specialty certifications with the agency’s ability to achieve recognition as one of the HomeCare Elite. “We are honored to receive this recognition once again,” said Julie Reynolds, RN, MS, Chief Executive Officer.  Reynolds adds, “we are incredibly proud of our staff and their continued commitment to providing the highest quality care to our patients to ensure positive outcomes.”

“Congratulations to those leading agencies that earned a spot on HomeCare Elite,” said Marci Heydt, senior content manager for DecisionHealth. “Cornerstone VNA and its peers have worked hard to improve quality outcomes while maintaining solid profit margins, which is increasingly difficult as home health agencies faced increased regulatory burdens each year.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 9,064 agencies considered, 2,268 are recognized on the 2017 HomeCare Elite winners list overall.

The entire list of 2017 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website at abilitynetwork.com/homecare-elite.

About ABILITY Network

ABILITY® Network is a leading healthcare information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare through innovative applications and data analytics. ABILITY is headquartered in Minneapolis with principal offices in Boston and Tampa. For more information visit www.abilitynetwork.com or write to resources@abilitynetwork.com.

For more information about HomeCare Elite, call 888.572.4009, write to HomeCareElite@abilitynetwork.com or visit www.abilitynetwork.com/homecare-elite.

About H3.Group

In March 2017, Simplify Compliance LLC announced the merger of DecisionHealth, LLC with existing brands HCPro and HealthLeaders Media, to form the H3.Group! H3.Group, with its three pillars of thought leadership, expertise, and application, provides critical insight, analysis, tools and training to healthcare organizations nationwide empowering today’s healthcare professionals with solution-focused information and intelligence to guide their organizations’ efforts in achieving compliance, financial performance, leadership, and organizational excellence. The creation of the H3.Group comes as healthcare faces an unprecedented period of transition that brings uncertainty and opportunity. As policies and regulations are revisited and payment models changed, the need for clarity, actionable guidance and expert training for all provider settings and functional areas will increase dramatically.

About DecisionHealth

For over 30 years, DecisionHealth, an H3.Group brand, has served as the industry’s leading source for news, analysis and instructional guidance with brand names such as Home Health Line and Part B News. Our unique blend of award-winning on-staff journalists and unmatched access to health care executives, providers and their administrative staffs results in business management advice and operationally focused editorial that has captured the attention of nearly 100,000 home health care professionals and specialty physician practices.

Anne Carle, RN, Awarded Health Recovery Solutions 2017 Telehealth Honors®

Anne Carle, RN, Clinical Coordinator at Cornerstone VNA has been awarded the 2017 Telehealth Honor® Award by Health Recovery Solutions (HRS).  The awards program, which is celebrating its 1st year, recognizes those individuals and programs who provide exceptional patient care in the home using modern telehealth technology. The Telehealth Honors® are the first awards in the nation to showcase outstanding stories of successful patient care using telehealth in home based care including home health, hospice, palliative care, assisted living, and acute care transition models. Winners are a testament to how modern telehealth solutions have enriched the lives of those involved while supporting the initiatives of the providers. Recipients of the award were selected by judges in the Home Health and Telehealth industry. Winners were announced at the 2017 National Association of Homecare and Hospice Conference in Long Beach, California, on October 16, 2017.

According to Cornerstone VNA Clinical Director, Jennifer Gullison RN, MSN, “Anne Carle gives 100% to Cornerstone VNA’s Telehealth program. She communicates with case managers assigned to the patients to recommend changes in the plan of care and communicates changes in a patient’s status to the provider.”  Gullison adds, “Anne is a high utilizer of the video conferencing feature and has prevented patients from going back to the hospital by providing education and walking patients through important health care tasks necessary to remain at home.  Anne is truly amazing and gives her heart and soul to the program to make it successful.”  According to Gullison, Cornerstone VNA has seen a dramatic decrease in hospitalizations for patients who are on the Telehealth program. Thanks to Anne’s passion and experience, she has become a valuable resource to clinicians and other homecare agencies looking to adopt the HRS Telehealth program.

“The Telehealth Honors is a testament to how exceptional people have used modern telehealth solutions to enrich the lives of their patients while supporting the initiatives of their organization,” said Bill Bassett, Vice President Clinical Services at Health Recovery Solutions. “These Honorees reflect a cross-section of care models and we thank everyone who submitted a nomination. We are incredibly humbled by the stories that were shared with us and are proud to be part of such an important program.”

Cornerstone VNA Hospice Team Receives Kind Gesture During National Home Care and Hospice Month

The Hospice Team at Cornerstone VNA was recently gifted with a kind gesture in recognition of National Home Care and Hospice Month. Lyzz and Kathy of Elements Massage in Portsmouth came to the Cornerstone VNA office to give the Hospice Team complimentary chair massages.

This special surprise was organized by Cornerstone VNA Social Worker, Hollie Crosbie, who said, “As Hospice workers we really need to keep that balance of giving of ourselves, but also taking care of ourselves.” Hospice and Palliative Care Director, Kelly Doherty RN-C, MSN, ARNP-BC, added, “Our Hospice team works tirelessly each and every day providing exceptional and compassionate end of life care for our patients and their families. We were delighted by this unexpected and relaxing start to their day by Elements Massage.”

About Hospice Care at Cornerstone VNA: Helping patients and their loved ones live every day to its fullest is the foundation of the Cornerstone VNA Hospice Care program. Their highly skilled team partners with physicians and other healthcare providers to develop a plan of care that meets unique patient needs and honors patient wishes. Hospice is a philosophy of care that focuses on providing physical, emotional and spiritual support wherever a patient lives, whatever their life limiting illness. The Cornerstone VNA team cares for patients in private residences, assisted living facilities, nursing homes and hospitals, with a wide range of diagnoses such as cancer, dementia, stroke, chronic obstructive pulmonary disease, heart failure and more. They are experts in managing pain and other distressing symptoms, and in teaching patients and caregivers what to expect as the illness progresses.

Cornerstone VNA Welcomes New Board Members

Cornerstone VNA recently welcomed Melissa Sabina and Greg Hopkins to the Board of Directors.

Melissa Sabina of Bellamy Fields Assisted Living and Greg Hopkins of HBL Group, LLC

Ms. Sabina has been the Administrator of Bellamy Fields Assisted Living Facility in Dover, NH since 2012, which proudly serves residents with dementia, behavioral health concerns, and end of life care needs.  Prior to that, she worked as an Adult Protective Service Worker with NH Bureau of Elderly & Adult Services for 14 years, investigating reports of abuse and neglect perpetrated against disabled and elderly adults, and provided case management for individuals with ongoing needs for support in the community.  While based out of the Rochester Department of Health and Human Services office serving Strafford County from 2001-2012, she formed a close working relationship with staff at Cornerstone VNA as they collaborated on numerous issues regarding clients in common. Melissa completed her M.S. in Gerontology & Management of Aging Services with UMASS Boston in 2013, and is currently enrolled in a Leadership certificate program through Cornell University.


Mr. Hopkins is currently a Partner at HBL Group, LLC in Barrington, NH.  For more than 20 years, Mr. Hopkins has been assisting families, individuals, and businesses achieve their unique financial and insurance goals.  Mr. Hopkins works with the idea in mind that customer service, trust, faith, hard work and face to face interaction is the way business should be done.  Before launching HBL Group, Mr. Hopkins worked at a leading Insurance and Investments company where he achieved conference level qualification and qualified for The Million Dollar Round table, a standard of excellence in the business.  Through his affiliation with HBL Group, Insurance and Financial Services, Mr. Hopkins has access to a variety of financial products and services from many other top carriers.  These services include Retirement Planning, Life Insurance, Wealth Management, Asset Protection, Long-Term Care Insurance, Disability Income Insurance, Auto, Home, Business, and Health Insurance.

According to Julie Reynolds, RN, MS, CEO at Cornerstone VNA, “Melissa and Greg are passionate about helping others and ensuring access to high quality care and services for our community.”  Reynolds adds, “We are thrilled to have them on our board and we look forward to their contributions to advancing the mission of Cornerstone VNA.”

Cornerstone VNA is a nonprofit home, health and hospice agency currently serving Rockingham, Strafford, Belknap and Carroll Counties in New Hampshire and York County in Maine. The team at Cornerstone VNA provides skilled nursing, rehabilitative therapies, social work as well as volunteer and support services through five distinct programs: Home Care, Hospice Care, Palliative Care, Life Care-Private Duty and Community Care.  For more than 100 years, Cornerstone VNA has been committed to bringing services to people of all ages so that families can stay together at home, even when facing the challenges of aging, surgical recovery, chronic or life-threatening illnesses or end of life care. To learn more about Cornerstone VNA, visit cornerstonevna.org or call 800-691-1133.